CHEVERS, D. Software process improvement: Awareness, use, and benefits in Canadian software development firms. RAE - Revista de Administracao de Empresas , [S. l.], v. 57, n. 2, p. 170–177, 2017. DOI: 10.1590/DOI: http://dx.doi.org/10.1590/S0034-759020170206. Disponível em: https://periodicos.fgv.br/rae/article/view/67415. Acesso em: 27 may. 2024.