Fixação do sentido objetivo: processos cognitivos organizacionais na incerteza e conflito

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Paulo Tromboni de Souza Nascimento
https://orcid.org/0000-0002-0705-3952

Resumo

Este ensaio teoriza sobre a fixação do sentido objetivo em decisões e ações de alta discricionariedade sob conflito e incerteza. O objetivo é reunir argumentos na literatura e articulá-los para mostrar como essa fixação acontece. A abordagem de desenvolvimento conceitual foi uma revisão pragmática e integrava da literatura sobre tomada de decisões estratégicas. Emergem dois tipos de sentidos objetivos. O sentido objetivo geral da ação estratégica consiste na missão e objetivos sistêmicos fixados pela coalizão dominante. Sob incerteza e conflito, guiados pelo sentido objetivo geral, processos cognitivos organizacionais identificam e analisam incertezas, diagnosticam situações, selecionam oportunidades, elaboram alternativas, gerenciam conflitos e fixam o sentido objetivo específico. Tais processos são imanentes ao desenvolvimento de alternativas e à escolha dentre elas. Três conceitos – processos cognitivos organizacionais, relações sociais necessárias à organização e sentido objetivo específico – e sua articulação causal são a principal contribuição deste trabalho. O pragmatismo organizacional prevalece, assim como uma interpretação que fixa sentidos objetivos.

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Nascimento, P. T. de S. (2022). Fixação do sentido objetivo: processos cognitivos organizacionais na incerteza e conflito. Cadernos EBAPE.BR, 20(5), 608–623. https://doi.org/10.1590/1679-395120210158
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