Liderança remota: desafios e competências-chave
Conteúdo do artigo principal
Resumo
Objetivo: identificar as competências-chave e práticas para a liderança híbrida/remota.
Estado da arte: a evolução tecnológica e a pandemia da Covid-19 contribuíram para transformar a forma de exercer a liderança. A liderança virtual (e-leadership), impulsionada por essas mudanças, exige do telegestor o aperfeiçoamento de competências para superar os desafios de um ambiente de trabalho digital e globalizado.
Escopo: pesquisa qualitativa, com estudo de caso único, envolvendo doze telegestores de RH de uma empresa de logística de petróleo e derivados com equipes híbridas/remotas.
Originalidade: este estudo se destaca por explorar as competências-chave da liderança em ambientes híbridos/remotos sob a perspectiva do telegestor, e oferecer um contraponto à maioria das pesquisas, que focam na experiência do teletrabalhador.
Impactos: líderes de equipes híbridas/remotas podem usar este artigo como guia para desenvolver competências e práticas mais efetivas para o trabalho a distância.
ODS: 3 – Saúde e bem-estar; 4 – Educação de qualidade; 9 – Indústria, inovação e infraestrutura.
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Referências
Leite, A. L., Lemos, D. C., Schneider, W. A. (2019). Teletrabalho: uma revisão integrativa da literatura internacional. In Anais dos Seminários de Administração, Semead USP. Universidade de São Paulo.; Leite, A. L., Lemos, D. C. (2021). Gestão de pessoas e o teletrabalho: desafios e possibilidades. Revista do Serviço Público (RSP), 72(2), 330–359. https://doi.org/10.21874/rsp.v72.i2.4987; Vilarinho, K. P. B., K. P. B. Paschoal, K. P. B., Demo, G. (2021). Teletrabalho na atualidade: quais são os impactos no desempenho profissional, bem-estar e contexto de trabalho? Revista do Serviço Público (RSP), 72(1), 133–162. https://doi.org/10.21874/rsp.v72.i1.4938
Ford, R. C., Piccolo, R. F., Ford, L. R. (2017). Strategies for building effective virtual teams: Trust is key. Business Horizons, 60(1), 25–34. Avolio, B. J., Kahai, S., Dodge, G. E. (2000). E-leadership: implications for theory, research and practice. Leadership Quarterly, 11, 615–668. https://doi.org/10.1016/S1048-9843(00)00062-X; Dasgupta, P. (2011). Literature review: e-Leadership. Emerging Leadership Journeys, 4(1), 1–36. https://www.regent.edu/wp-content/uploads/2020/12/dasGupta_V4I1_pp1-36.pdf; Zaccaro, S. J., Bader, P. (2003). E-Leadership and the challenges of leading E-teams: Minimizing the bad and maximizing the good. Organizational Dynamics, 31(4), 377–387. https://doi.org/10.1016/S0090-2616(02)00129-8; Leite, A. L.; Lemos, D. C. da. (2021). Gestão de pessoas e o teletrabalho: desafios e possibilidades. Revista do Serviço Público (RSP), 72(2), 330–359. https://doi.org/10.21874/rsp.v72.i2.4987; Stratone, M-E., Vatamanescu, E-M., Treapat, L-M., Rusu, M., Vidu, C-M. (2022). Contrasting Traditional and Virtual Teams within the Context of COVID-19 Pandemic: From Team Culture towards Objectives Achievement. Sustainability, 14, 4558. https://doi.org/10.3390/su14084558; Tigre, F. B., Curado, C., Henriques, P. L. (2023). Digital Leadership: A Bibliometric Analysis. Journal of Leadership & Organizational Studies, 30(1), 40–70. https://doi.org/10.1177/15480518221123132.
Aderaldo, I. L., Aderaldo, C. V. L., Lima, A. C. (2017). Aspectos críticos do teletrabalho em uma companhia multinacional. Cadernos EBAPE.BR, 15, Edição Especial, Artigo 8, http://dx.doi.org/10.1590/1679-395160287; Leite, A. L., Lemos, D. C. da. (2021). Gestão de pessoas e o teletrabalho: desafios e possibilidades. Revista do Serviço Público (RSP), 72(2), 330–359. https://doi.org/10.21874/rsp.v72.i2.4987; Vilarinho, K. P. B., Paschoal, T., Demo, G. (2021). Teletrabalho na atualidade: quais são os impactos no desempenho profissional, bem-estar e contexto de trabalho? Revista do Serviço Público (RSP), 72(1), 133–162. https://doi.org/10.21874/rsp.v72.i1.4938; Vilarinho, K. P. B., Paschoal, T., Demo, G. (2021). Teletrabalho na atualidade: quais são os impactos no desempenho profissional, bem-estar e contexto de trabalho? Revista do Serviço Público (RSP), 72(1), 133–162. https://doi.org/10.21874/rsp.v72.i1.4938.
Ford, R. C., Piccolo, R. F., Ford, L. R. (2017). Strategies for building effective virtual teams: Trust is key. Business Horizons, 60(1), 25–34; Rocha, C. T. M. da, Amador, F. S. (2018). O teletrabalho: conceituação e questões para análise. Cad. EBAPE.BR, 16(1). http://dx.doi.org/10.1590/1679-395154516; Anoye, A. B., Kouamé, J. S. (2018). Leadership Challenges In Virtual Team Environment. International Journal of Scientific & Technology Research, 7(7). https://www.semanticscholar.org/paper/Leadership-Challenges-In-Virtual-Team-Environment-Anoye-Kouam%C3%A9/ea36300dc6946eebebf3e4362934a3544b2413bc; Gentilin, M., Alejandra, M., Madrigal, M. A. G. (2021). Virtual Leadership: Key Factors for Its Analysis and Management. Mrev, 32(4), 343–365. https://doi.org/10.5771/0935-9915-2021-4-343.
Gentilin, M., Madrigal, M. A. G. (2021). Virtual Leadership: Key Factors for Its Analysis and Management. Mrev, 32(4), 343–365. https://doi.org/10.5771/0935-9915-2021-4-343; Stratone, M-E., Vatamanescu, E-M., Treapat, L-M., Rusu, M., Vidu, C-M. (2022). Contrasting Traditional and Virtual Teams within the Context of COVID-19 Pandemic: From Team Culture towards Objectives Achievement. Sustainability, 14, 4558. https://doi.org/10.3390/su14084558; Torre, T., Sarti, D. (2020). The “way” toward e-leadership: Some evidence from the field. Frontiers in Psychology, 11, 554253. https://doi.org/10.3389/fpsyg.2020.554253; Ford, R. C., Piccolo, R. F., Ford, L. R. (2017). Strategies for building effective virtual teams: Trust is key. Business Horizons, 60(1), 25–34.; Rocha, C. T. M. da, Amador, F. S. (2018). O teletrabalho: conceituação e questões para análise. Cad. EBAPE.BR, 16(1). http://dx.doi.org/10.1590/1679-395154516; Anoye, A. B., Kouamé, J. S. (2018). Leadership Challenges In Virtual Team Environment. International Journal of Scientific & Technology Research, 7(7). https://www.semanticscholar.org/paper/Leadership-Challenges-In-Virtual-Team-Environment-Anoye-Kouam%C3%A9/ea36300dc6946eebebf3e4362934a3544b2413bc; Gentilin, M., Madrigal, M. A. G. (2021). Virtual Leadership: Key Factors for Its Analysis and Management. Mrev, 32(4), 343–365. https://doi.org/10.5771/0935-9915-2021-4-343; Torre, T.; Sarti, D. (2020). The “way” toward e-leadership: Some evidence from the field. Frontiers in Psychology, 11, 554253. https://doi.org/10.3389/fpsyg.2020.554253.; Torre, T., Sarti, D. (2020); Cortellazzo, L., Bruni, E., Zampieri, R. (2019). The Role of Leadership in a Digitalized World: A Review. Frontiers in Psychology, 10. https://doi.org/10.3389/fpsyg.2019.01938
O teletrabalho, também chamado de trabalho remoto e trabalho a distância, refere-se ao trabalho exercido virtualmente a distância com utilização de TICs e que dispõe de flexibilidade de local e/ou horário de trabalho. Essa modalidade de trabalho pode ser realizada em diversos locais públicos e privados e abrange os modelos remoto e híbrido. Ver, por exemplo, Haubrich, D. B., Froehlich, C. (2020). Benefícios e Desafios do Home Office em Empresas de Tecnologia da Informação. Gestão & Conexões - Management and Connections Journal, 9(1), 167–184. https://doi.org/10.13071/regec.2317-5087.2020.9.1.27901.167-184. DOI: https://doi.org/10.13071/regec.2317-5087.2020.9.1.27901.167-184
Wart, V. M., Roman, A., Pierce, S. (2016). The rise and effect of virtual modalities and functions on organizational leadership: Tracing conceptual boundaries along the e-management and e-leadership continuum. Transylvanian Review of Administrative Sciences, 12(SI), 102–122; Torre, T., Sarti, D. (2020). The “way” toward e-leadership: Some evidence from the field. Frontiers in Psychology, 11, 554253. https://doi.org/10.3389/fpsyg.2020.554253.
Chamakiotis, P., Panteli, N., Davison, R. M. (2021). Reimagining e-leadership for reconfigured virtual teams due to Covid-19. International Journal of Information Management, 60, 102381. https://doi.org/10.1016/j.ijinfomgt.2021.102381; Karakose, T., Kocabas, I., Yirci, R., Papadakis, S., Ozdemir, T. Y., Demirkol, M. (2022). The Development and Evolution of Digital Leadership: A Bibliometric Mapping Approach-Based Study. Sustainability, 14, 16171. https://doi.org/10.3390/su142316171; Jiménez-carranza, C. C., Bustamante, M. C. A., Peiró, J. M. (2021). Sistematic Review of Empirical Studies in E-Leadership. Universitas Psychologicas, 20(1), 1–10. https://doi.org/10.11144/Javeriana.upsy20.rvee; Cordova-Buiza, F., Aguirre-Parra, P., Garcia-Jimenez, M. G., Martinez-Torres, D. C. (2022). Virtual leadership as a development opportunity in business context. Problems and Perspectives in Management, 20(2), 248–259. https://doi.org/10.21511/ppm.20(2).2022.20; Aggarwal, S., Kumar, A. (2022). Dealing with a New Normal ‘E-leadership’: A Study Using Bibliometric Analysis and Content Analysis. Vision, 1–14. https://doi.org/10.1177/09722629221130592; Kreh, E.H., Büttgen, M. (2022). Uncovering the complexities of remote leadership and the usage of digital tools during the COVID-19 pandemic: A qualitative diary study. German Journal of Human Resource Management, 36(3), 325–352. https://doi.org/10.1177/23970022221083697; Shaikh, S., Chhabra, S., Somayaji, A. (2022). Leading a team virtually: A manager’s perspective. Medical Writing, 31, 50–53. https://doi.org/0.56012/NJDD3467; Tigre, F.B., Curado, C., Henriques, P.L. Digital Leadership: A Bibliometric Analysis. Journal of Leadership & Organizational Studies 2023, 30(1) 40–70 - DOI: 10.1177/15480518221123132.
Leite, A. L., Lemos, D. C. da. (2021). Gestão de pessoas e o teletrabalho: desafios e possibilidades. Revista do Serviço Público (RSP), 72(2), 330–359. https://doi.org/10.21874/rsp.v72.i2.4987; Vilarinho, K. P. B., Paschoal, T., Demo, G. (2021). Teletrabalho na atualidade: quais são os impactos no desempenho profissional, bem-estar e contexto de trabalho? Revista do Serviço Público (RSP), 72(1), 133–162. https://doi.org/10.21874/rsp.v72.i1.4938.
Trochim, W. M. K. (1989). Outcome Pattern matching and Program theory. Evaluation and Program Planning, 12, 355–366. https://doi.org/10.1016/0149-7189(89)90052-9.
Cascio, W., Shurygailo, S. D. (2003). E-Leadership and Virtual Teams. Organizational Dynamics, 31(4), 362–376. https://doi.org/10.1016/S0090-2616(02)00130-4; Zaccaro, S. J., Bader, P. (2003). E-Leadership and the challenges of leading E-teams: Minimizing the bad and maximizing the good. Organizational Dynamics, 31(4), 377–387. https://doi.org/10.1016/S0090-2616(02)00129-8; Davis, D. D. (2004). The Tao of Leadership in Virtual Teams. Organizational Dynamics, 33(1), 47–62. https://doi.org/10.1016/j.orgdyn.2003.11.004; Malhotra, A., Majchrzak, A., Rosen, B. (2007). Leading virtual teams. Academy of Management Perspectives, 21(1). https://doi.org/10.5465/amp.2007.24286164; Cordery, J. L., Soo, C. (2008). Overcoming Impediments to Virtual Team Effectiveness. Human Factors and Ergonomics in Manufacturing, 18(5), 487–500. https://doi.org/10.1002/hfm.20119; Siebdrat, F., Hoegl, M., Ernst, H. (2009). How to Manage Virtual Teams. MIT Sloan Management Review, 50(4), 63–68. https://sloanreview.mit.edu/article/how-to-manage-virtual-teams/; Dasgupta, P., (2011). Literature review: e-Leadership. Emerging Leadership Journeys, 4(1), 1–36. https://www.regent.edu/wp-content/uploads/2020/12/dasGupta_V4I1_pp1-36.pdf; Samartinho, J. P. R. S. da. (2013). E-Liderança: Um modelo de competências e de boas-práticas para os líderes de projetos em ambientes Learning Management System [Tese de doutorado, Universidade de Évora]. Repositório Universidade de Évora, Instituto de Informação e Formação Avançada.; Samartinho (2013), J. P. R. S. da., Liderança Virtual (e-Leadership). MODoCOMPETE e-Líder: Estudo Delphi com Q-Sort sobre a compreensão de competências específicas e características em e-Liderança. Simpósio Internacional - 7º EIN 2013. Ciberespaço: Liderança, segurança e defesa na sociedade em rede.; Roman, A. V., Vanwart, M., Wang, X., Liu, C., Kim, S., McCarthy, A. (2018). Defining e‐leadership as competence in ICT‐mediated communications: an exploratory assessment. Public Administration Review, 79(6), 853–866. https://doi.org/10.1111/puar.12980; Gilson, L. L., Costa, P., O'neill, T. A., Maynard, M. T. (2021). Putting the "TEAM" back into virtual teams. Organizational Dynamics, 50, 1–10. https://doi.org/10.1016/j.orgdyn.2021.100847; Oliveira, M. A. M., Pantoja, M. J. (2021). Desafios e Perspectivas do Teletrabalho nas Organizações: Cenário da Produção Nacional e Agenda de Pesquisa. Revista Ciências Administrativas, 26(3). https://doi.org/10.5020/2318-0722.2020.26.3.9538; Oliveira, M. A., Pantoja, M. J. (2018). Perspectivas e desafios do teletrabalho no setor público. In: Congresso Internacional de desempenho do setor público, 2. Florianópolis: Universidade do Sul de Santa Catarina - UNISUL; Universidade Federal de Santa Catarina - UFSC; Universidade do Estado de Santa Catarina - UDESC; Fundação Ena Escola de Governo. http://www.cidesp.com.br/inde..php/Icidesp/2cidesp/paper/view/881; Harbani, N. M., Judiarni, J. A. (2021). Digital leadership in facing challenges in the era industrial revolution 4.0. Webology, 18, 975–990.; Jiménez-carranza, C. C., Bustamante, M. C. A., Peiró, J. M. (2021). Sistematic Review of Empirical Studies in E-Leadership. Universitas Psychologicas, 20(1), 1–10. https://doi.org/10.11144/Javeriana.upsy20.rvee; Garro-Abarca, V., Palos-Sanchez, P., Aguayo-Camacho, M. (2021). Virtual Teams in Times of Pandemic: Factors That Influence Performance. Frontiers in Psychology, 12, 624637. https://doi.org/10.3389/fpsyg.2021.624637; Castellano, S., Chandavimol, K., Khelladi, I., Orhan, M. A. (2021). Impact of self-leadership and shared leadership on the performance of virtual R&D teams. Journal of Business Research, 128, 578–586.; Feitosa, J., Salas, E. (2021). Today's virtual teams: Adapting lessons learned to the pandemic context. Organizational Dynamics, 50(1), 100777. https://doi.org/10.1016/j.orgdyn.2020.100777; Batirlik, S. N., Gencer, Y. G., Akkucuk, U. (2022). Global Virtual Team Leadership Scale (GVTLS) Development in Multinational Companies. Sustainability, 14, 1038. https://doi.org/10.3390/su14021038; Stratone, M-E., Vatamanescu, E-M., Treapat, L-M., Rusu, M., Vidu, C-M. (2022). Contrasting Traditional and Virtual Teams within the Context of COVID-19 Pandemic: From Team Culture towards Objectives Achievement. Sustainability, 14, 4558. https://doi.org/10.3390/su14084558; Melo, D. C. de., Santos, P. G. C. (2022). Trabalho remoto emergencial advindo da Covid-19: potencialidades e desafios para executivos. RGO - Revista Gestão Organizacional, 15(2), 23–43. http://dx.doi.org/10.22277/rgo.v15i2; Melo, D. C. de., Santos, P. G. C. e. (2022). Trabalho remoto emergencial advindo da Covid-19: potencialidades e desafios para executivos. RGO - Revista Gestão Organizacional, 15(2), 23–43. http://dx.doi.org/10.22277/rgo.v15i2; Chaudhary, P., Rohtagi, M., Singh, R. K., Arora, S. (2022). Impact of leader's e-competencies on employees' wellbeing in global virtual teams during COVID-19: the moderating role of emotional intelligence. Employee Relations: The International Journal, 44(5), 1048–1063. https://doi.org/10.1108/ER-06-2021-0236; Aggarwal, S., Kumar, A. (2022). Dealing with a New Normal ‘E-leadership’: A Study Using Bibliometric Analysis and Content Analysis. Vision, 1–14. https://doi.org/10.1177/09722629221130592; Cordova-Buiza, F., Aguirre-Parra, P., Garcia-Jimenez, M. G., Martinez-Torres, D. C. (2022). Virtual leadership as a development opportunity in business context. Problems and Perspectives in Management, 20(2), 248–259. https://doi.org/10.21511/ppm.20(2).2022.20; Shaikh, S., Chhabra, S., Somayaji, A. (2022). Leading a team virtually: A manager’s perspective. Medical Writing, 31, 50–53. https://doi.org/0.56012/NJDD3467; Tigre, F. B., Curado, C., Henriques, P. L. (2023). Digital Leadership: A Bibliometric Analysis. Journal of Leadership & Organizational Studies, 30(1), 40–70. https://doi.org/10.1177/15480518221123132.
Trochim, W. M. K. (1989). Outcome Pattern matching and Program theory. Evaluation and Program Planning, 12, 355–366. https://doi.org/10.1016/0149-7189(89)90052-9. DOI: https://doi.org/10.1016/0149-7189(89)90052-9
Aderaldo, I. L., Aderaldo, C. V. L., Lima, A. C (2017). Aspectos críticos do teletrabalho em uma companhia multinacional. Cadernos EBAPE.BR, 15, Edição Especial, Artigo 8, Rio de Janeiro. https://doi.org/10.1590/1679-395160287; Leite, A. L., Lemos, D. C. da. (2021). Gestão de pessoas e o teletrabalho: desafios e possibilidades. Revista do Serviço Público (RSP), 72(2), 330–359. https://doi.org/10.21874/rsp.v72.i2.4987.
Cascio, W., Shurygailo, S. D. (2003). E-Leadership and Virtual Teams. Organizational Dynamics, 31(4), 362–376. https://doi.org/10.1016/S0090-2616(02)00130-4; Zaccaro, S. J., Bader, P. (2003). E-Leadership and the challenges of leading E-teams: Minimizing the bad and maximizing the good. Organizational Dynamics, 31(4), 377–387. https://doi.org/10.1016/S0090-2616(02)00129-8; Davis, D. D. (2004). The Tao of Leadership in Virtual Teams. Organizational Dynamics, 33(1), 47–62. https://doi.org/10.1016/j.orgdyn.2003.11.004; Malhotra, A., Majchrzak, A., Rosen, B. (2007). Leading virtual teams. Academy of Management Perspectives, 21(1). https://doi.org/10.5465/amp.2007.24286164; Cordery, J. L., Soo, C. (2008). Overcoming Impediments to Virtual Team Effectiveness. Human Factors and Ergonomics in Manufacturing, 18(5), 487–500. https://doi.org/10.1002/hfm.20119; Siebdrat, F., Hoegl, M., Ernst, H. (2009). How to Manage Virtual Teams. MIT Sloan Management Review, 50(4), 63–68. https://sloanreview.mit.edu/article/how-to-manage-virtual-teams/; Dasgupta, P. (2011). Literature review: e-Leadership. Emerging Leadership Journeys, 4(1), 1–36. https://www.regent.edu/wp-content/uploads/2020/12/dasGupta_V4I1_pp1-36.pdf; Samartinho, J. P. R. S. da. (2013). E-Liderança: Um modelo de competências e de boas-práticas para os líderes de projetos em ambientes Learning Management System [Tese de doutorado, Universidade de Évora]. Repositório Universidade de Évora, Instituto de Informação e Formação Avançada.; Samartinho, J. P. R. S. da. (2013). Liderança Virtual (e-Leadership). MODoCOMPETE e-Líder: Estudo Delphi com Q-Sort sobre a compreensão de competências específicas e características em e-Liderança. Simpósio Internacional - 7º EIN 2013. Ciberespaço: Liderança, segurança e defesa na sociedade em rede.; Roman, A. V., Vanwart, M., Wang, X., Liu, C., Kim, S., McCarthy, A. (2018). Defining e‐leadership as competence in ICT‐mediated communications: an exploratory assessment. Public Administration Review, 79(6), 853–866. https://doi.org/10.1111/puar.12980; Gilson, L. L., Costa., P., O'neill, T. A., Maynard, M. T. (2021). Putting the "TEAM" back into virtual teams. Organizational Dynamics, 50, 1–10. https://doi.org/10.1016/j.orgdyn.2021.100847; Oliveira, M. A. M., Pantoja, M. J. (2021). Desafios e Perspectivas do Teletrabalho nas Organizações: Cenário da Produção Nacional e Agenda de Pesquisa. Revista Ciências Administrativas, 26(3). https://doi.org/10.5020/2318-0722.2020.26.3.9538; Oliveira, M. A., Pantoja, M. J. (2018). Perspectivas e desafios do teletrabalho no setor público. In: Congresso Internacional de desempenho do setor público, 2. Florianópolis: Universidade do Sul de Santa Catarina - UNISUL; Universidade Federal de Santa Catarina - UFSC; Universidade do Estado de Santa Catarina - UDESC; Fundação Ena Escola de Governo. http://www.cidesp.com.br/inde..php/Icidesp/2cidesp/paper/view/881; Harbani, N. M., Judiarni, J. A. (2021). Digital leadership in facing challenges in the era industrial revolution 4.0. Webology, 18, 975–990., Jiménez-carranza, C. C., Bustamante, M. C. A., Peiró, J. M. (2021). Sistematic Review of Empirical Studies in E-Leadership. Universitas Psychologicas, 20(1), 1–10. https://doi.org/10.11144/Javeriana.upsy20.rvee; Garro-Abarca, V., Palos-Sanchez, P., Aguayo-Camacho, M. (2021). Virtual Teams in Times of Pandemic: Factors That Influence Performance. Frontiers in Psychology, 12, 624637. https://doi.org/10.3389/fpsyg.2021.624637; Castellano, S., Chandavimol, K., Khelladi, I., Orhan, M. A. (2021). Impact of self-leadership and shared leadership on the performance of virtual R&D teams. Journal of Business Research, 128, 578–586.; Feitosa, J., Salas, E. (2021). Today's virtual teams: Adapting lessons learned to the pandemic context. Organizational Dynamics, 50(1), 100777. https://doi.org/10.1016/j.orgdyn.2020.100777; Batirlik, S. N., Gencer, Y. G., Akkucuk, U. (2022). Global Virtual Team Leadership Scale (GVTLS) Development in Multinational Companies. Sustainability, 14, 1038. https://doi.org/10.3390/su14021038; Stratone, M-E., Vatamanescu, E-M., Treapat, L-M., Rusu, M., Vidu, C-M. (2022). Contrasting Traditional and Virtual Teams within the Context of COVID-19 Pandemic: From Team Culture towards Objectives Achievement. Sustainability, 14, 4558. https://doi.org/10.3390/su14084558; Melo, D. C. de., Santos, P. G. C. e. (2022). Trabalho remoto emergencial advindo da Covid-19: potencialidades e desafios para executivos. RGO - Revista Gestão Organizacional, 15(2), 23–43. http://dx.doi.org/10.22277/rgo.v15i2; Melo, D. C. de., Santos, P. G. C. e. (2022). Trabalho remoto emergencial advindo da Covid-19: potencialidades e desafios para executivos. RGO - Revista Gestão Organizacional, 15(2), 23–43. http://dx.doi.org/10.22277/rgo.v15i2; Chaudhary, P., Rohtagi, M., Singh, R. K., Arora, S. (2022). Impact of leader's e-competencies on employees' wellbeing in global virtual teams during COVID-19: the moderating role of emotional intelligence. Employee Relations: The International Journal, 44(5), 1048–1063. https://doi.org/10.1108/ER-06-2021-0236; Aggarwal, S., Kumar, A. (2022). Dealing with a New Normal ‘E-leadership’: A Study Using Bibliometric Analysis and Content Analysis. Vision, 1–14. https://doi.org/10.1177/09722629221130592; Cordova-Buiza, F., Aguirre-Parra, P., Garcia-Jimenez, M. G., Martinez-Torres, D. C. (2022). Virtual leadership as a development opportunity in business context. Problems and Perspectives in Management, 20(2), 248–259. https://doi.org/10.21511/ppm.20(2).2022.20; Shaikh, S., Chhabra, S., Somayaji, A. (2022). 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Cortellazzo, L., Bruni, E., Zampieri, R. (2019). The Role of Leadership in a Digitalized World: A Review. Frontiers in Psychology, 10. https://doi.org/10.3389/fpsyg.2019.01938
Cortellazzo, L., Bruni, E., Zampieri, R. (2019). The Role of Leadership in a Digitalized World: A Review. Frontiers in Psychology, 10. https://doi.org/10.3389/fpsyg.2019.01938 DOI: https://doi.org/10.3389/fpsyg.2019.01938