Factores que afectan la intención de continuar utilizando sistemas de aprendizaje electrónico: un estudio con servidores públicos federales

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Cristiane Aparecida da Silva
Edicreia Andrade dos Santos

Resumen

Este estudio tuvo como objetivo examinar cuales son los reflejos de las fallas cognitivas cuando los servidores públicos federales usan Internet en la satisfacción del diseño de contenido, en la satisfacción del diseño de la interfaz y de estos en el valor de utilidad percibido y en la intención de continuar usando los sistemas y -aprendizaje utilizado en cursos de formación. Con este fin, se realizó una investigación descriptiva, con un enfoque cuantitativo y con datos recopilados de una encuesta aplicada a 50 funcionarios de un hospital universitario federal ubicado en la región del Medio Oeste de Brasil. Para probar las hipótesis, se aplicó la técnica de ecuaciones estructurales. Entre los resultados, se observó que el valor de utilidad percibido afecta positivamente la intención de continuar usándolo, sin embargo, no fue posible confirmar que la falla cognitiva en Internet afecte negativamente la satisfacción del individuo con el diseño de contenido y el diseño de la interfaz. El sistema de aprendizaje electrónico, y esa satisfacción con el diseño de contenido y el diseño de la interfaz afectan positivamente el valor de utilidad percibido. En tiempos de limitaciones financieras, especialmente en el sector público, el aprendizaje electrónico permite que la capacitación llegue a varias fuerzas de trabajo dispersas geográficamente, convirtiéndose en herramientas populares para facilitar los procesos de enseñanza y aprendizaje que permiten un aprendizaje flexible.

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SILVA, C. A. da; SANTOS, E. A. dos. Factores que afectan la intención de continuar utilizando sistemas de aprendizaje electrónico: un estudio con servidores públicos federales. Revista de Gestão dos Países de Língua Portuguesa, Rio de Janeiro, v. 19, n. 1, p. 39–56, 2020. DOI: 10.12660/rgplp.v1n1.2020.81044. Disponível em: https://periodicos.fgv.br/rgplp/article/view/81044. Acesso em: 3 jul. 2024.
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