Theory of reasoned action for continuous improvement capabilities: a behavioral approach
Article Sidebar
Published:
Sep 1, 2012
Keywords:
Behavioral operations continuous improvement operational capability Fishbein and Ajzen´s behavioral model organizational routines
Main Article Content
Abstract
The importance of interaction between Operations Management (OM) and Human Behavior has been recently re-addressed. This paper introduced the Reasoned Action Theory suggested by Froehle and Roth (2004) to analyze Operational Capabilities exploring the suitability of this model in the context of OM. It also seeks to discuss the behavioral aspects of operational capabilities from the perspective of organizational routines. This theory was operationalized using Fishbein and Ajzen (F/A) behavioral model and a multi-case strategy was employed to analyze the Continuous Improvement (CI) capability. The results posit that the model explains partially the CI behavior in an operational context and some contingency variables might influence the general relations among the variables involved in the F/A model. Thus intention might not be the determinant variable of behavior in this context.
Downloads
Download data is not yet available.
Article Details
How to Cite
YEN-TSANG, C.; CSILLAG, J. M.; SIEGLER, J. Theory of reasoned action for continuous improvement capabilities: a behavioral approach. RAE - Revista de Administracao de Empresas , [S. l.], v. 52, n. 5, p. 546–564, 2012. Disponível em: https://periodicos.fgv.br/rae/article/view/30420. Acesso em: 30 sep. 2023.
Section
Articles
A RAE compromete-se a contribuir com a proteção dos direitos intelectuais do autor. Nesse sentido:
- adota a licença Creative Commoms BY (CC-BY) em todos os textos que publica, exceto quando houver indicação de específicos detentores dos direitos autorais e patrimoniais;
- adota software de detecção de similaridades;
- adota ações de combate ao plagio e má conduta ética, alinhada às diretrizes do Committee on Publication Ethics (COPE)
