Eficácia da administração pública: imposição democrática

Abstract

The present study discusses the need of increasing public administration efficiency in order to guarantee democratic gains. It considers the evaluationprocess a privileged instrument for getting better results while presenting a model of three dimensions: a) analytic, which searches for the understanding of both the macrosocial and microsocial variables that influence public administration performance; b) instrumental, which facilitates the decision-making process; c) prescriptive, which proposes actions that aim the achievement of better results, specially in the field ofdemocratization.