Is it worthwhile for organizations to have socially responsible management practices?

Main Article Content

Jucelia Appio Frizon
https://orcid.org/0000-0002-2721-4418
Teresa Eugénio
https://orcid.org/0000-0003-1040-3164
Ana Sílvia Falcão
https://orcid.org/0000-0003-4065-3033

Abstract

Knowing the employees' perspective is fundamental to align a good Human Resources Management. To this end, it was sought to verify whether the employees of portuguese organizations perceive the presence of management practices aligned to Corporate Social Responsibility (CSR) and whether these impact on Organizational Performance. The methodological design adopted is characterized as a descriptive and quantitative study.  By the multiple regression analysis, it is emphasized that the factor with the greatest positive impact on the perception of organizational performance in providing health and safety in the workplace were the socially responsible economic-financial management practices (β=0,327) and the organization's business strategies aligned to Social Responsibility (β=0,277). Among the practices impacting on the organization's interaction and commitment to the community, one can emphasize the brand promotion strategies aligned to CSR principles (β=0,305) and, again, the business strategies of the organization aligned to Social Responsibility (β=0,266).

Downloads

Download data is not yet available.

 

 

 

 

Metrics

Metrics Loading ...

Article Details

How to Cite
APPIO FRIZON, J.; EUGÉNIO, T. .; FALCÃO, A. S. . Is it worthwhile for organizations to have socially responsible management practices? . RAE - Revista de Administracao de Empresas , [S. l.], v. 62, n. 5, p. e2021–0299, 2022. DOI: 10.1590/S0034-759020220507. Disponível em: https://periodicos.fgv.br/rae/article/view/85957. Acesso em: 4 dec. 2023.
Section
Forum

References

Asif, M., Searcy, C., Zutshi, A., & Fisscher, O. A. M. (2013). An integrated management systems approach to corporate social responsibility. Journal of Cleaner Production, 56, 7-17. doi: 10.1016/j.jclepro.2011.10.034

Barnard, C. I. (1938). The functions of the executive. Cambridge: Harvard University Press.

Barney, J. B. (1991). Firm resource and sustained competitive advantage. Journal of Management, 17(1), 99-120. Recuperado de https://www.ftms.edu.my/images/Document/MOD001074%20-%20Strategic%20Management%20Analysis/WK6_RR_MOD001074_Barney_1991.pdf

Bowen, H. R. (1953). Social responsibility of the businessman. New York, USA: Harper & Row.

Brown, K. A. (1996). Workplace safety: A call for research. Journal of Operations Management, 14(2), 157-171. doi: 10.1016/0272-6963(95)00042-9

Carroll, A. B. (1979). A three-dimensional conceptual model of corporate performance. Academy of Management Review, 4(4), 497-505. doi: 10.5465/amr.1979.4498296

Carroll, A. B. (2009). A history of corporate social responsibility: Concepts and practices. Eds. Crane, A., Matten, D., McWilliams, A., Moon, J., & Siegel (Eds.). The Oxford Handbook of Corporate Social Responsibility. Oxford: Oxford University Press.

Chi, H., Vu, T. V., Thanh, T. V., Nguyen, N. P., & Van, N. D. (2020). Workplace health and safety training, employees' risk perceptions, behavioral safety compliance, and perceived job insecurity during COVID-19: Data of Vietnam. Data Brief.

Cuadrado‐Ballesteros, B., Martínez‐Ferrero, J., & García‐Sánchez, I. M. (2017). Board structure to enhance social responsibility development: A qualitative comparative analysis of US companies. Corporate Social Responsibility and Environmental Management, 24(6), 524-542. doi: 10.1002/csr.1425

Dancey, C. P., & Reidy, J. (2008). Estatística sem matemática para psicologia usando SPSS para Windows. Porto Alegre, RS: Artes Médicas.

Donaldson, T., & Preston, L. E. (1995). The stakeholder theory of the corporation: Concepts, evidence and implications. Academy of Management Review, 20, 65-91. doi: 10.2307/258887

Elkington, J. (1994). Towards the sustainable corporation: Win-win-win business strategies for sustainable development. California Management Review, 36(2), 90-100. doi: 10.2307/41165746

European Agency for Safety and Health at Work. (2004). Corporate social responsibility and health and safety at work. Luxembourg: Office for Official Publications of the European Communities. Recuperado de https://osha.europa.eu/en/publications/report-corporate-social-responsibility-and-safety-and-health-work

Evans, B., Glendon, A. I., & Creed, P. A. (2007). Development and initial validation of an aviation safety climate scale. Journal of Safety Research, 38(6), 675-682. doi: 10.1016/j.jsr.2007.09.005

Field, A. (2009). Descobrindo a estatística usando o SPSS (2a ed., L. Viali, Trad.). Porto Alegre, RS: Artmed.

Frederick, W. C. (2006). Corporation be good: The story of corporate social responsibility. Indianapolis, USA: Dog Ear Publishing.

Freeman, R. E. (1984). Strategic management: A stakeholder approach. Boston, USA: Pitman.

Freeman, R. E. (2010). Strategic management: A stakeholder approach. Cambridge: Cambridge University Press.

Gaudêncio, P., Coelho, A., & Ribeiro, N. (2019). Impact of CSR perceptions on workers’ innovative behaviour: Exploring the social exchange process and the role of perceived external prestige. World Review of Entrepreneurship Management and Sustainable Development, 15, 151-173. doi: 10.1504/WREMSD.2019.098483

Gujarati, D. N., & Porter, D. C. (2011). Econometria básica (5a ed.). Porto Alegre, RS: AMGH.

Guse, J. C., Rossato, M. V., Dörr, A. C., & Silva, A. da. (2013). Sustentabilidade empresarial de grandes empresas brasileiras: Uma análise da dimensão ambiental. Desafio Online, 1(3), 42-65. Recuperado de www.desafioonline.com.br

Hair, J. F., Jr., Anderson, R. E., Tatham, R. L., & Black, W. C. (2005). Análise multivariada de dados (5a ed.). Porto Alegre, RS: Bookman.

Helmer, O. (1967). Analysis of the future: The Delphi method. Recuperado de http://www.rand.org/content/dam/rand/pubs/papers/2008/P3558.pdf

Instituto Nacional de Estatísticas. (2021). População empregada com idade entre 16 e 74 anos. Recuperado de https://www.ine.pt/

International Organization for Standardization. (2010). 26000 Guidance on Social Responsibility. Genebra: ISO.

Kim, H., Rhou, Y., Topcuoglu, E., & Kim, Y. G. (2020). Why hotel employees care about corporate social responsibility (CSR): Using need satisfaction theory. International Journal of Hospitality Management, 87,102505. doi: 10.1016/j.ijhm.2020.102505

Latif, K. F., Sajjad, A., Bashir, R., Shaukat, M. B., Khan, M. B., & Sahibzada, U. F. (2020). Revisiting the relationship between corporate social responsibility and organizational performance: The mediating role of team outcomes. Corporate Social Responsibility and Environmental Management, 27, 1630– 1641. doi: 10.1002/csr.1911

Leal, S., Rego, A., & Coelho, A. (2015). Como os empregados respondem às percepções de responsabilidade social das empresas. In M. J. N. dos Santos, & F. M. Seabra (Coord.), Gestão socialmente responsável: Repensar a empresa – Teoria, contexto e práticas. Lisboa, Portugal: Edições Sílabo, Ltda.

Levin, J. (1987). Estatística aplicada a ciências humanas (2a ed.). São Paulo, SP: Editora Harbra Ltda.

Loosemore, M., & Lim, B. T. H. (2016). Linking corporate social responsibility and organizational performance in the construction industry. Construction Management and Economics, 35(3), 90-105. doi: 10.1080/01446193.2016.1242762

Macarenhas, A. O., & Barbosa, A. C. Q. (2019). Sustainable human resource management, and social and environmental responsibility: An agenda for debate [Translated version]. RAE-Revista de Administração de Empresas (Journal of Business Management), 59(5), 353-364. doi: 10.1590/S0034-759020190505

Macedo-Soares, T. D. L. V. A. (2000). An integrative model for strategic management analysis: Application to organizations in Brazil. Proceedings of Informs-Korms Conference, Seoul, South Korea, [s.n.].

Maciel, C. O., & Camargo, C. (2015). Conexão social intraorganizacional, suporte no trabalho e identificação organizacional. Revista de Administração Contemporânea, 19, 348-366. doi: 10.1590/1982-7849rac20152017

Mata, C., Fialho, A., & Eugénio, T. (2018). A decade of environmental accounting reporting: What we know? Journal of Cleaner Production, 198, 1198-1209. doi: 10.1016/j.jclepro.2018.07.087

Mubarak, Z., Hamed, A. B., & Mubarak, M. (2019). Impact of corporate social responsibility on bank’s corporate image. Social Responsibility Journal, 15(5), 710-722. doi: 10.1108/SRJ-01-2018-0015

Muñoz-Pascual, L., Curado, C., & Galende, J. (2019). The triple bottom line on sustainable product innovation performance in SMEs: A mixed methods approach. Sustainability, 11, 1689. doi: 10.3390/su11061689

Nyuur, R. B., Ofori, D. F., & Amponsah, M. M. (2019). Corporate social responsibility and competitive advantage: A developing country perspective. Thunderbird International Business Review, 61, 551-564. doi: 10.1002/tie.22065

Oliveira, M. C., Portella, A. R., Ferreira, D. D. M., & Borba, J. A. (2016). Comunicação de responsabilidade socioambiental na missão, visão e valores de empresas da BM&FBovespa e da Fortune 500. Contabilidade, Gestão e Governança, 19(2), 192-210. doi: 10.21714/1984-3925_2016v19n2a2

Organization for Economic Co‐operation and Development. (2011). Guidelines for multinational enterprises. OECD Publishing.

Pasquali, L. (2010). Instrumentação psicológica: Fundamentos e práticas. Porto Alegre, RS: Artmed.

Pena, R. P., Queiroz, H, Carvalho, A., Neto, Teodósio, A., Dias, A. S., & Fernandes, T. (2007). Responsabilidade social empresarial e estratégia: Um estudo sobre a gestão do público interno em duas empresas signatárias do global compact. Organizações & Sociedade, 14(40), 81-98. doi: 10.1590/S1984-92302007000100005

Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903. doi: 10.1037/0021-9010.88.5.879

Rowe, W. G., & Morrow Jr., J. L. (1999). A note on the dimensionality of the firm financial performance construct using accounting, market, and subjective measures. Canadian Journal of Administrative Sciences, 16(1), 58-70. Recuperado de https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1936-4490.1999.tb00188.x

Sekhon, A. K., & Kathuria, L. M. (2019). Analyzing the impact of corporate social responsibility on corporate financial performance: Evidence from top Indian firms. Corporate Governance, 20(1), 143-157. doi: 10.1108/CG-04-2019-0135

Sethi, S. P. (1975). Dimensions of corporate social performance: An analytical framework. California Management Review, 17(3), 58-64. doi: 10.2307/41162149

Su, L., & Swanson, S. R. (2019, January). Perceived corporate social responsibility’s impact on the well-being and supportive green behaviors of hotel employees: The mediating role of the employee-corporate relationship. Tourism Management, 72, 437-450. doi: 10.1016/j.tourman.2019.01.009

Suchman, M. (1995). Managing legitimacy and institutional approaches. Academy of Management Review, 20(3), 571-610. doi: 10.2307/258788

Tharaldsen, J. E., Olsen, E., & Rundmo, T. (2008). A longitudinal study of safety climate on the Norwegian continental shelf. Safety Science, 46, 427-439. doi.: 10.1016/j.ssci.2007.05.006

Velte, P. (2021). Meta-analyses on corporate social responsibility (CSR): A literature review. Management Review Quarterly, 3. doi: 10.1007/s11301-021-00211-2

Vishwanathan, P., Oosterhout, H. Van, Heugens, P. P., Duran, P., & Essen, M. Van. (2020). Strategic CSR: A concept building meta‐analysis. Journal of Management Studies, 57(2), 314-350. doi: 10.1111/joms.12514

World Business Council for Sustainable Development. (2000). Corporate social responsibility: Making good business sense. Recuperado de https://www.wbcsd.org/

World Commission on Environment and Development. (1987). Our common future. Oxford, England: Oxford University Press.

Yousaf, H. Q., Ali, I., Sajjad, A., & Ilyas, M. (2016). Impact of internal corporate social responsibility on employee engagement: A study of moderated mediation model. International Journal of Sciences: Basic and Applied Research, 30, 226-243. Recuperado de https://www.gssrr.org/index.php/JournalOfBasicAndApplied/article/view/6638