Electronic Government Policies in Brazil: Context, Ict Management and Outcomes

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Marconi Martins de Laia
Maria Alexandra Veigas Cortez da Cunha
Antonio Roberto Ramos Nogueira
José Afonso Mazzon


The State Reform processes combined with the emergence and use of Information and Communication Technology (ICT) originated electronic government policies and initiatives in Brazil. This paper dwells on Brazilian e-government by investigating the institutional design it assumed in the state’s public sphere, and how it contributed to outcomes related to e-gov possibilities. The analyses were carried out under an interpretativist perspective by making use of Institutional Theory. From the analyses of interviews with relevant actors in the public sphere, such as state secretaries and presidents of public ICT companies, conclusions point towards low institutionalization of e-gov policies. The institutional design of Brazilian e-gov limits the use of ICT to provide integrated public services, to amplify participation and transparency, and to improve public policies management.


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How to Cite
LAIA, M. M. de; CUNHA, M. A. V. C. da; NOGUEIRA, A. R. R.; MAZZON, J. A. Electronic Government Policies in Brazil: Context, Ict Management and Outcomes. RAE - Revista de Administracao de Empresas , [S. l.], v. 51, n. 1, p. 43–57, 2011. Disponível em: https://periodicos.fgv.br/rae/article/view/31005. Acesso em: 29 feb. 2024.
Author Biographies

Marconi Martins de Laia

Professor at Escola de Governo, Fundação João Pinheiro – Belo Horizonte - MG, Brazil.

Maria Alexandra Veigas Cortez da Cunha

Professor at Centro de Ciências Sociais Aplicadas, Escola de Negócios, Pontifícia Universidade Católica do Paraná – Curitiba – PR, Brazil.

Antonio Roberto Ramos Nogueira

Professor at Instituto de Pós-Graduação e Pesquisa em Administração, Universidade Federal do Rio de Janeiro – Rio de Janeiro – RJ, Brazil.

José Afonso Mazzon

Professor at Faculdade de Economia, Administração e Contabilidade, Universidade de São Paulo – São Paulo – SP, Brazil.

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