Evolução e tendência de estudos sobre governo eletrônico: mapeamento da área – de 1992 a 2018
Conteúdo do artigo principal
Resumo
O tema governo eletrônico (e-gov) aparece com frequência nos círculos acadêmicos, profissionais e políticos; consequentemente, o número de trabalhos publicados sobre a temática tem se ampliado. Nesse contexto, com o presente trabalho pretende-se analisar a evolução e a tendência dos estudos na área de governo eletrônico, com o objetivo de identificar a produção científica desta, por meio da análise de artigos científicos publicados em periódicos, indexados na base de dados Web of Science (WoS) de 1992 a 2018. Para tanto, foram analisados 1.516 artigos científicos publicados em periódicos por meio do software SciMAT. As análises possibilitaram identificar padrões como: frequência de estudos por ano, principais periódicos e autores no campo, assim como os trabalhos mais citados nos artigos constantes da amostra aqui considerada. Além disso, foi realizada uma análise de cocitação de palavras, que permitiu evidenciar os principais temas de pesquisa por período, bem como a evolução do campo de estudo. Os resultados indicam um crescimento das publicações sobre e-gov e o desenvolvimento de diferentes frentes de análise. Os principais temas que indicam tendências para estudos futuros voltados ao e-gov são: social media, technology acceptance model (TAM), transparency, acceptance e information system.
Downloads
Detalhes do artigo
A Revista de Administração Pública (RAP) compromete-se a contribuir com a proteção dos direitos intelectuais do autor. Nesse sentido:
- Adota a licença Creative Commoms BY (CC-BY) em todos os textos que publica, exceto quando houver indicação de específicos detentores dos direitos autorais e patrimoniais;
- Adota software de verificação de similaridade de conteúdo - plagiarismo (Crossref Similarity Check);
- Adota ações de combate ao plagio e má conduta ética, alinhada às diretrizes do Committee on Publication Ethics (COPE).
Mais detalhes do Código de Ética adotado pela RAP podem ser visualizados em Normas Éticas e Código de Conduta.
Referências
Alcaide-Muñoz, L., Rodríguez-Bolívar, M. P., Cobo, M. J., & Herrera-Viedma, E. (2016). Science Mapping Tools: Their Application to e-Government Field. In Proceedings of the 17º Annual International Conference on Digital Government Research, Puebla, Mexico. Recuperado de https://doi.org/10.1145/2912160.2912172
Alcaide-Muñoz, L., Rodríguez-Bolívar, M. P., Cobo, M. J., & Herrera-Viedma, E. (2017). Analysing the scientific evolution of e-Government using a science mapping approach. Government Information Quarterly, 34(3), 545-555. Recuperado de https://doi.org/10.1016/j.giq.2017.05.002
Ali, U., Mehmood, A., Majeed, M. F., Muhammad, S., & Khan, M. K. (2019). Innovative Citizen’s Services through Public Cloud in Pakistan: User’s Privacy Concerns and Impacts on Adoption. Mobile Networks and Applications, 24, 47-68.
Arduini, D., & Zanfei, A. (2014). An overview of scholarly research on public e-services? A meta-analysis of the literature. Telecommunications Policy, 38(5-6), 476-495. Recuperado de https://doi.org/10.1016/j.telpol.2013.10.007
Barbosa, A. R. (2017). Perfil da produção científica brasileira sobre governo eletrônico. Revista Eletrônica Gestão e Serviços, 8(1), 1785. Recuperado de https://doi.org/10.15603/2177-7284/regs.v8n1p1785-1810
Bekkers, V., & Homburg, V. (2005). E-government as an information ecology. In V. Bekkers, & V. Homburg (Eds.), The information ecology of e-government (pp. 1-20). Washington, DC: IOS Press.
Bellis, N. de. (2009). Bibliometrics and Citation Analysis: From the Science Citation Index to Cybermetrics. Lanham, Maryland: Scarecrow Press.
Callon, M., Courtial, J. P., & Laville, F. (1991). Co-word analysis as a tool for describing the network of interactions between basic and technological research: The case of polymer chemistry. Scientometrics, 22(1), 155-205. Recuperado de https://doi.org/10.1007/BF02019280
Chen, C. (2017). Science Mapping: A Systematic Review of the Literature. Journal of Data and Information Science, 2(2), 1-40. Recuperado de https://doi.org/10.1515/jdis-2017-0006
Cobo, M. J., López-Herrera, A. G., Herrera-Viedma, E., & Herrera, F. (2011). Science Mapping Software Tools: Review, Analysis, and Cooperative Study Among Tools. Journal of the American Society for Information Science and Technology, 62(7), 1382- 1402. Recuperado de https://doi.org/10.1002/asi
Cobo, M. J., López-Herrera, A. G., Herrera- Viedma, E., & Herrera, F. (2012). SciMAT: A New Science Mapping Analysis Software Tool. Journal of the American Society for Information Science and Technology, 63(8), 1609-1630. Recuperado de https://doi.org/10.1002/asi.22688
Coelho, T. R., Przeybilovicz, E., Cunha, M. A., & Echternacht, T. H. S. (2016, April 19). Positioning Brazil in International eGov Research: A Proposal Based from Literature Review. In Proceedings of the 49º Hawaii International Conference on System Sciences, Koloa, HI, USA. Recuperado de https://doi.org/10.1109/HICSS.2016.336
Cunha, M. A., Coelho, T. R., & Przeybilovicz, E. (2017). Get into the club: Positioning a developing country in the international e-Gov research. Electronic Journal of Information Systems in Developing Countries, 79(1), 1-21. Recuperado de https://doi.org/10.1002/j.1681-4835.2017.tb00580.x
Dias, G. P. (2019). Fifteen years of e-government research in Ibero-America: a bibliometric analysis. Government Information Quarterly, 36(3), 400- 411. Recuperado de https://doi.org/10.1016/j.giq.2019.05.008
Eck, N. J., & Waltman, L. (2017). Citation-based clustering of publications using CitNetExplorer and VOSviewer. Scientometrics, 111(2), 1053-1070. Recuperado de https://doi.org/10.1007/s11192-017-2300-7
Fan, J., & Yang, W. (2015). Study on e-government services quality: The integration of online and offline services. Journal of Industrial Engineering and Management, 8(3), 693-718. Recuperado de https://doi.org/10.3926/jiem.1405
Ferreira, N. C. M. Q. F., Ferreira, F. A. F., Marques, C. S. E., Ilander, G. O. P. B., & Cipi, A. (2015). Challenges in the Implementation of Public Electronic Services: Lessons from a Regional-Based Study. Journal of Business Economics and Management, 16(5), 962- 979. Recuperado de https://doi.org/10.3846/16111699.2014.920718
Francisco, E. R. (2011). RAE-Eletrônica: exploração do acervo à luz da bibliometria, geoanálise e redes sociais. RAE-Revista de Administração de Empresas, 51(3), 280-306. Recuperado de https://doi.org/10.1590/S0034-75902011000300008
Gao, X., & Lee, J. (2017). E-government services and social media adoption: Experience of small local governments in Nebraska state. Government Information Quarterly, 34(4), 627-634. Recuperado de https://doi.org/10.1016/j.giq.2017.09.005
Garfield, E. (1994). Scientography: Mapping the Tracks of Science. Current Contents: Social & Behavioural Sciences, 7(45), 5-10
Gil-García, J. R., & Pardo, T. A. (2005). E-government success factors: Mapping practical tools to theoretical foundations. Government Information Quarterly, 22(2), 187-216. Recuperado de https://doi.org/10.1016/j.giq.2005.02.001
Gutiérrez-Salcedo, M., Martínez, M. A., Moral- Munoz, J. A., Herrera-Viedma, E., & Cobo, M. J. (2018). Some bibliometric procedures for analyzing and evaluating research fields. Applied Intelligence, 48, 1275-1287. Recuperado de https://doi.org/10.1007/s10489-017-1105-y
Haunschild, R., Hug, S. E., Brändle, M. P., & Bornmann, L. (2018). The number of linked references of publications in Microsoft Academic in comparison with the Web of Science. Scientometrics, 114(1), 367-370. Recuperado de https://doi.org/10.1007/s11192-017-2567-8
Homburg, V. (2018). ICT, e-government and e-governance: bits & bytes for public administration. In E. Ongaro, & S. Thiel Van (Eds.), The Palgrave Handbook of Public Administration and Management in Europe. London, UK: Palgrave Macmillan.
Hoz-Correa, A. De, & Mu, F. (2018). Past themes and future trends in medical tourism research : A co-word analysis. Tourism Management, 65, 200-211. Recuperado de https://doi.org/10.1016/j.tourman.2017.10.001
Khiste, G. P., & Amanullah, A. (2017). Analysis of Knowledge Management output in Web of Science during 2007 to 2016. International Research: Journal of Library & Information Science, 7(4), 45-46.
Klievink, B., Bharosa, N., & Tan, Y. H. (2016). The collaborative realization of public values and business goals: Governance and infrastructure of public-private information platforms. Government Information Quarterly, 33(1), 67-79. Recuperado de https://doi.org/10.1016/j.giq.2015.12.002
Kumar, R., Sachan, A., & Mukherjee, A. (2017). Qualitative approach to determine user experience of e-government services. Computers in Human Behavior, 71, 299-306. Recuperado de https://doi. org/10.1016/j.chb.2017.02.023
Kurfalı, M., Arifoğlu, A., Tokdemir, G., & Paçin, Y. (2017). Adoption of e-government services in Turkey. Computers in Human Behavior, 66, 168- 178. Recuperado de https://doi.org/10.1016/j.chb.2016.09.041
Macadar, M. A., Luciano, E. M., & Lopes, K. M. G. (2017). Utilização de teorias nas pesquisas em governo eletrônico: reflexões iniciais sobre pesquisas brasileiras. Revista Eletrônica de Sistemas de Informação, 16(1), 1-23. Recuperado de https://doi.org/10.21529/RESI.2017.1601001
Melin, U., Axelsson, K., & Söderström, F. (2016). Managing the development of e-ID in a public e-service context. Transforming Government: People, Process and Policy, 10(1), 72-98. Recuperado de https://doi.org/10.1108/tg-11-2013-0046
Muñoz-Leiva, F., Viedma-del-Jesús, M. I., Sánchez- Fernández, J., & López-Herrera, A. G. (2012). An application of co-word analysis and bibliometric maps for detecting the most highlighting themes in the consumer behaviour research from a longitudinal perspective. Quality and Quantity, 46(4), 1077-1095. Recuperado de https://doi.org/10.1007/s11135-011-9565-3
Munyoka, W., & Maharaj, M. S. (2018). Privacy, security, trust, risk and optimism bias in e-government use: the case of two Southern African Development Community countries. South African Journal of Information Management, 21(1), 1-9. Recuperado de https://doi.org/10.4102/sajim.v21i1.983
Nam, T. (2018). Examining the anti-corruption effect of e-government and the moderating effect of national culture: A cross-country study. Government Information Quarterly, 35(2), 273-282. Recuperado de https://doi.org/10.1016/j.giq.2018.01.005
Pardo, T. A., Nam, T., & Burke, G. B. (2012). E-Government Interoperability: Interaction of Policy, Management, and Technology Dimensions. Social Science Computer Review, 30(1), 7-23. Recuperado de https://doi.org/10.1177/0894439310392184
Pieterson, W., & Ebbers, W. (2008). The use of service channels by citizens in the Netherlands: implications for multi-channel management. International Review of Administrative Sciences, 74(1), 95-110. Recuperado de https://doi.org/10.1177/0020852307085736
Przeybilovicz, E., Cunha, M. A., & Coelho, T. R. (2015). O desenvolvimento dos estudos sobre governo eletrônico no Brasil: um estudo bibliométrico e sociométrico. Revista Eletrônica de Sistemas de Informação, 14(3), 3-24. Recuperado de https://doi.org/10.1087/20110303
Rodríguez-Bolívar, M. P., Alcaide-Muñoz, L., & Cobo, M. J. (2018). Analyzing the scientific evolution and impact of e-Participation research in JCR journals using science mapping. International Journal of Information Management, 40, 111- 119. Recuperado de https://doi.org/10.1016/j.ijinfomgt.2017.12.011
Rodríguez-Bolívar, M. P., Alcaide Muñoz, L., & López-Hernández, A. M. (2016). Scientometric Study of the Progress and Development of e-Government Research During the Period 2000- 2012. Information Technology for Development, 22(1), 36-74. Recuperado de https://doi.org/10.1080/02681102.2014.927340
Savoldelli, A., Codagnone, C., & Misuraca, G. (2014). Understanding the e-government paradox: Learning from literature and practice on barriers to adoption. Government Information Quarterly, 31(Supp.1), S63-S71. Recuperado de https://doi.org/10.1016/j.giq.2014.01.008
Savona, M., & Steinmueller, W. E. (2013). Service output, innovation and productivity: A time-based conceptual framework. Structural Change and Economic Dynamics, 27, 118-132. Recuperado de https://doi.org/10.1016/j.strueco.2013.06.006
Siddiquee, N. A. (2016). E-government and transformation of service delivery in developing countries The Bangladesh experience and lessons. Transforming Government: People, Process and Policy, 10(3), 368-390. Recuperado de https://doi.org/10.1108/TG-09-2015-0039
Sun, P. L., Ku, C. Y., & Shih, D. H. (2015). An implementation framework for E-Government 2.0. Telematics and Informatics, 32(3), 504- 520. Recuperado de https://doi.org/10.1016/j.tele.2014.12.003
Sundberg, L. (2019). Value Positions and Relationships in the Swedish Digital Government. Administrative Sciences, 9(24), 1-16. Recuperado de https://doi.org/10.3390/admsci9010024
Szkuta, K., Pizzicannella, R., & Osimo, D. (2014). Collaborative approaches to public sector innovation: A scoping study. Telecommunications Policy, 38(5), 558-567. Recuperado de https://doi.org/10.1016/j.telpol.2014.04.002
United Nations. (2016). UN e-government survey 2016: e-government in support of sustainable development. Recuperado de https://publicadministration.un.org/egovkb/en-us/reports/un-e-government-survey-2016
Valaei, N., & Baroto, M. B. (2017). Modelling continuance intention of citizens in government Facebook page: a complementary PLS approach. Computers in Human Behavior, 73, 224-237. Recuperado de https://doi.org/10.1016/j.chb.2017.03.047
Webster, J., & Watson, R. T. (2002). Analyzing the Past to Prepare for the Future: Writing a Literature Review. MISQ Quarterly, 26(2), xiii-xxiii.
Wirtz, B. W., & Daiser, P. (2018). A meta-analysis of empirical e-government research and its future research implications. International Review of Administrative Sciences, 84(1), 144-163. Recuperado de https://doi.org/10.1177/0020852315599047