El impacto de la diversidad de generaciones en la confianza dentro de las empresas

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Carmen Pires Migueles
https://orcid.org/0000-0002-3003-3714
Marco Tulio Fundão Zanini
https://orcid.org/0000-0002-2653-7151
Juliana Carvalho
https://orcid.org/0000-0001-8434-7594
Fernando Filardi
https://orcid.org/0000-0002-9333-0871

Resumen

Este artículo investiga las causas de las diferencias generacionales en el trabajo y su impacto en la propensión a confiar. Tratamos la propensión a la confianza como un proxy del capital social, aumentando la cooperación y la eficiencia. Evaluamos las variaciones de confianza en una muestra de cinco empresas utilizando métodos cualitativos y cuantitativos para investigar posibles diferencias en los niveles de confianza entre grupos generacionales. Realizamos 36 entrevistas en profundidad y 24 grupos focales, y recopilamos 894 cuestionarios válidos. El análisis cualitativo sugiere que las diferencias entre generaciones están relacionadas con la experiencia del tiempo y el flujo del tiempo, así como con la incertidumbre y la vulnerabilidad a lo largo de la vida. La vulnerabilidad percibida afecta negativamente la predisposición a la confianza. Los resultados del estudio cuantitativo confirman este hallazgo.

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Migueles, C. P., Zanini, M. T. F., Carvalho, J., & Filardi, F. . (2021). El impacto de la diversidad de generaciones en la confianza dentro de las empresas. Cadernos EBAPE.BR, 19(4), 932–945. https://doi.org/10.1590/1679-395120200218
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