Inovação na cadeia reversa de resíduos eletroeletrônicos: Um estudo sobre os sistemas de informação e as tecnologias de rastreamento

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Odair Oliveira Bernardo
http://orcid.org/0000-0002-7584-5898
Maria Tereza Saraiva de Souza
http://orcid.org/0000-0003-4514-2021
Jacques Demajorovic
http://orcid.org/0000-0001-6131-8790

Resumo

Esse trabalho tem como objetivo analisar a contribuição de sistemas de informação e as tecnologias de rastreamento para a logística reversa de cadeias de resíduos de eletroeletrônicos. A pesquisa foi realizada por meio de um estudo de caso incorporado em uma cadeia de eletroeletrônicos no contexto brasileiro. Os resultados da pesquisa mostraram que as tecnologias e sistemas implementados na logística direta não são utilizados na logística reversa. Mesmo reconhecendo as tecnologias de rastreamento como uma alternativa para tornar mais eficientes a desmontagem e a reciclagem, prevalece uma visão de aumento de custos, que não contribui para o aumento de vendas e a lucratividade. Infere-se que a resistência dos representantes do setor de eletroeletrônicos em aderir ao acordo setorial, assinado apenas no final de 2019 e estabelecido pela Política Nacional de Resíduos Sólidos (PNRS) em 2010, contribuiu para que empresas adiassem investimentos em sistemas de informação e tecnologias de rastreamento no Brasil.

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BERNARDO, O. O.; DE SOUZA, M. T. S.; DEMAJOROVIC, J. Inovação na cadeia reversa de resíduos eletroeletrônicos: Um estudo sobre os sistemas de informação e as tecnologias de rastreamento. RAE-Revista de Administração de Empresas, [S. l.], v. 60, n. 4, p. 248–261, 2020. DOI: 10.1590/S0034-759020200402. Disponível em: https://periodicos.fgv.br/rae/article/view/81315. Acesso em: 3 jul. 2024.
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