Expectation on the training influences the impact of these actions? Expectations and impact of training activities

Abstract

The importance of the development and training practices to the organizations is fuelling the interest in investigating the impact training actions. The main objective of this study is to identify if individual characteristics influence the performance of btrained tasks at work.

The research, of quantitative nature, was held in a federal autarchy with questionnaires application, with scales previously validated and in three phases: before the beginning of the training event (measure of expectancies related to the training — 472 questionnaires); immediately after the course (evaluation of the reaction — 485 questionnaires); and four months after the end of the course (evaluation of the impact of training — 296 questionnaires). The main results point to high ratings of expectations related to training, being higher among women, people with lower education and people who occupy assistant positions. The perception of impact of training at work was also high, in particular, among the trainees with lower education, who participated in training with cognitive nature, those who had improvement over performance expectancy and more positive reaction. The practical implications of the results are discussed and it is presented a suggested agenda to future researches.